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Document Citation:
Wis. Adm. Code PSC 185.89
Header:
WISCONSIN ADMINISTRATIVE CODE
PUBLIC SERVICE COMMISSION
CHAPTER PSC 185 STANDARDS FOR WATER PUBLIC UTILITY SERVICE
SUBCHAPTER VIII -- OPERATING REQUIREMENTS
Date:
02/18/2014
Document:
PSC 185.89 Adequacy of Water Supply, Emergency Operations and Interruptions of Service
(1) ADEQUACY OF WATER SUPPLY. A public utility shall exercise reasonable diligence to furnish a continuous and adequate supply of water to its customers.
(2) EMERGENCY OPERATION. (a) A public utility shall make reasonable provisions to meet an emergency resulting from the failure of power supply or from fire, storm, or similar events. A public utility shall inform its employees of procedures to be followed in an emergency to prevent or mitigate the interruption or impairment of water service.
(3) INTERRUPTIONS OF SERVICE. (a) A public utility shall make all reasonable efforts to prevent interruptions of service. If an interruption occurs, the public utility shall make reasonable efforts to re-establish service with the short-est possible delay, consistent with safety to its employees, customers, and the general public.
(b) If an emergency interruption significantly affects fire- protection service, a public utility shall immediately notify the fire chief or other responsible local official.
(c) A public utility shall make reasonable efforts to schedule planned interruptions at times that minimize customer inconvenience. A public utility shall make reasonable efforts to notify customers of the time and anticipated duration of a planned interruption.
(d) A public utility shall notify the Commission of a service interruption under s. PSC 185.44 (1).
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